Running a business is not an easy thing to do. There are many challenges and hurdles to overcome in the process of becoming successful. Papa John’s Pizza is a company that has for the most part overcome all obstacles. they have made the jump from just a small company to a global brand. The only thing that company has to overcome now is any new obstacles or situations that may pop up. Problems can come from any angle inside even internal. that is what happened recently when an employee of the company made from racially disparaging remarks. the word got out to the people and they had a situation on their hands. Though having a company is great. This is just one of the obstacles that may arise. Steve Ritchie the CEO of Papa John’s Pizza understood this and intelligently and kindly responded and handled the situation.
Steve Ritchie had to issue an apology to the public after a racial slur was heard being used by Top level executive at his company. Steve Ritchie issued to gies to the public. the second apology was much more heartfelt and truly showed his remorse over the situation. he made it clear to the people that in no way did he or any of his other employees believes what was said and they don’t support what was said. clear that racial insensitivity or any other type of discrimination will not be tolerated by the company. According to Wikipedia, he said he would look over the ranks Papa John’s Pizza and make sure each employee was educated and more diverse towards others. They decided him, and other leaders would go around on tour speaking and communicating with the public. Steve Ritchie acknowledged that his company is supported by the people and his company is supportive of the people. Racist comments or mindsets will not be tolerated by the company who is made up of people of every background.
Steve Ritchie Papa John’s did what any responsible leader would do and made sure he addressed the people. he apologized on the behalf of himself and the company and made it clear this was not what they represented. going forward he looks to improve the condition of the company and hopes for Better Days.